Frustrated that you can’t find the comments on your Facebook ads? I was too.
Facebook ads manager seems like it’s constantly changing. Some changes are less than intuitive. After searching multiple help-threads with dead-ends, I figured out the best way to view comments on Facebook ads (aka dark posts).
It’s important for advertisers to engage with potential customers, respond to comments, and invite those who ‘like’ the post to like their page. Also, negative comments can damage a campaign. It’s best to keep a close eye on all Facebook ad comments.
Step 1: Open Facebook Ads Manager
Step 2: Go to Ads Manager Settings (on the left) and click “All Tools”
Step 3: Under “Create & Manage” Select “Page Posts”
Step 4: Make sure the correct page is selected, and click “Ads Posts”
Step 5: Click on the post name you’d like to bring up the post
Step 6: Click “View Comments” and then click “View _ more comments”
Step 7: View, Like, and Reply to comments on your Facebook Ads
That’s it! You may get a notification that will take you directly to the post if you have a new comment on your Facebook ad, but it’s good not to rely on this completely.Negative comments on Facebook ads kill conversion. Always review and manage!Click To Tweet I just figured out how to see all comments & likes on my Facebook ads! http://bit.ly/2GRo17H Click To Tweet