The #1 Mistake Medical Practices Make With Facebook Ads (and how to fix it)

2019-06-06T21:30:00+00:00

Ever hear the claim that “Facebook ads don’t work…at least not for my medical practice”? I hear it all the time.  It’s normally from someone who has only run a few ads, maybe boosted a few posts, and didn’t see the results they wanted. […]

The #1 Mistake Medical Practices Make With Facebook Ads (and how to fix it)2019-06-06T21:30:00+00:00

4 Fantastic Interview Questions for Customer Service Positions

2018-07-23T19:01:59+00:00

High turnover? Culture problems? Negative reviews? The problem may be in your hiring practices. Here are four interview questions for customer service positions that I use and how they’ve helped me reduce turnover, improve teamwork, and increase customer satisfaction. You’ll probably find that they can be helpful in more than just customer service interviews. […]

4 Fantastic Interview Questions for Customer Service Positions2018-07-23T19:01:59+00:00

How to View Comments on Facebook Ads

2018-06-19T17:43:09+00:00

Frustrated that you can’t find the comments on your Facebook ads?  I was too. Facebook ads manager seems like it’s constantly changing.  Some changes are less than intuitive.  After searching multiple help-threads with dead-ends, I figured out the best way to view comments on Facebook ads (aka dark posts). […]

How to View Comments on Facebook Ads2018-06-19T17:43:09+00:00

Reducing Physician Burnout: Ideas from a Marketer

2018-03-20T21:56:04+00:00

Physician burnout is a growing concern for medical practices across the US.  The feeling of being overworked can be blamed for countless mistakes, poor patient interactions, and even death through suicide.  The challenges faced by physicians today are well documented. Some of the factors that go into physician burnout and frustration seem to be getting worse [...]

Reducing Physician Burnout: Ideas from a Marketer2018-03-20T21:56:04+00:00

Medical Practice Websites: 10 Best Practices for 2018

2018-03-19T17:53:03+00:00

It’s 2018!  Are you following the latest best practices for medical practice websites?  Some of these may be new ideas, but hopefully, you’ve already implemented some items on this list. […]

Medical Practice Websites: 10 Best Practices for 20182018-03-19T17:53:03+00:00